“Nothing has happened, they say we need a new line.” Roger Classen told consumer troubleshooters at WEWS-TV. “We’ve called them 10 times, at least,” Dr. A repair shortcut made by Time Warner Cable in Cleveland got some unwelcome media attention last week, when the company was caught repairing one customers’ cable and broadband service with a hastily-spliced replacement line strung across the ground from a neighbor’s house - a “repair” that left both Bainbridge customers with pixelated pictures and disrupted broadband service.
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